AOL Desktop Gold is a browser that allows you to tour the world of AOL through a more secure and faster-browsing experience. If you want to use this browser on your computer you will first need to download the setup file. Users should note that the steps to download AOL Desktop Gold differs based on what category of AOL user you are. For AOL Advantage Plan members AOL Gold can be downloaded at no additional cost. Some users may receive a download link via their registered email address when they want to download AOL Gold. This article gives you some solutions you can try if you see that you are unable to download AOL Desktop Gold. Additionally, you can also call the AOL customer support number to get a detailed overview of the download process.
Steps to follow when you are Unable to download AOL Desktop Gold
AOL Desktop Gold is known for its easy-to-use features and that includes the steps to download and install the software. However, if you encounter an error while trying to download AOL Desktop Gold you can follow the troubleshooting steps given below to see if you can fix the problem:
Step 1: Check all System Requirements for AOL Gold
You will have to make sure your system is up-to-date before you download AOL Desktop Gold. You should go through the list given below to make sure your computer meets these basic system requirements to run AOL Desktop Gold:
- Minimum 1 GB or more RAM
- Windows 7 or higher Operating System
- 266 MHz High-speed processor
- Fast internet connection
- Recommended Screen Resolution 1024 x 768
After you have verified that your computer has all these requirements you can follow the process to download and install AOL Gold.
Step 2: Close all your app and restart your system
If you find that you are still unable to download AOL Desktop Gold after meeting the basic system requirements you consider rebooting your device so as to clear the RAM. It is possible that the internal memory of your computer is slow because of the accumulation of unimportant and temporary data files. When you reboot or restart your computer the RAM is cleared and your system speed will increase. This will make it possible to download AOL without too much trouble.
Step 3: Check the network connection
It is quite obvious that you will not be able to download AOL if your computer does not have a secure internet connection. You should stop or pause any downloads that are happening in the background and close all other webpages and browsers that are not needed. You can also try restarting the router and modem to fix any minor connectivity errors.
Bear in mind that these are just basic troubleshooting steps you can implement. If you find that you constantly receive an error when you try to Install AOL Desktop Gold you should call the AOL customer support number and consult an expert to find out the root cause of the problem.