You cannot talk about exploring the world of AOL without speaking about AOL Desktop Gold. This new and improved browser is the perfect platform for you to stream videos, connect with your AOL contact or simply catch up with the latest news stories. AOL Desktop Gold has many features that make it very easy to use even if you are not that used to new technology. When you download and install AOL Desktop Gold you will see a small AOL icon that allows you to access your account with just one click. But unfortunately, the AOL Desktop icon does not always work as it should. More often than not this is a very small error that can be resolved quite easily by calling the AOL customer support number and talking to a professional technician about the issue. You can also scan through this article to get a basic idea about how to troubleshoot the problem yourself.
Causes of AOL Gold Icon Not Working
Here is a brief list of the common causes behind the AOL Desktop icon error:
- Network problems with the internet connection
- AOL Gold cannot connect to the source files
- Virus or malware attack on your system
- The desktop is not updated
- Compatibility error with AOL Gold
Basic Troubleshooting for AOL Gold Icon not working:
The AOL Desktop icon error is one of the most common errors in AOL. Here are some basic troubleshooting steps you can use to fix the problem whenever the AOL icon is not working:
Step 1: Restart your computer
The first step to troubleshooting any AOL error is to restart or reboot your computer. This will help to clear the internal memory and speed up the RAM. Restarting your device will fix any minor glitches that prevent the AOL icon from working smoothly.
Step 2: Network Connection Issues
You should regularly check your internet connection and fix any persistent errors that may disrupt the working of AOL. You can go to the ‘Network and Sharing Centre’ in the control panel and select ‘Troubleshoot Problems’. Go to the internet connection settings and complete the relevant system instructions to fix the network error.
Step 3: Update AOL Desktop Gold
AOL will release new versions of its desktop whenever they add a new feature or perhaps to fix a bug in the older version of the software. That is why you should make sure that you always make sure that when you download AOL Desktop Gold you should do so using the official installation file and process.
If you notice that the icon does not work even after you fully implement the steps mentioned above then in all probability there are a deeper technical issue with the software that is causing the problem. But even in this sort of situation, you do not need to worry, you can always call the AOL customer support number and reach out to a certified AOL expert and ask for additional technical assistance. AOL experts are available 24 hours a day to help you resolve this, and on other AOL Desktop Gold, error you may encounter.