Software and computer technology companies are always updating their software to improve the user experience. AOL also regularly updates its software and products to better serve its users. AOL Desktop Gold is one of the most popular products developed by AOL. It gives users a fast and secure way to browse the web and has all the services related to AOL on one platform. When you install AOL Desktop Gold you get the added benefit of advanced security thanks to the two-step verification process and added enhanced encryption. Over and above the security features, AOL Desktop Gold automatically to the latest version of the software and replace the older version. This is designed to save time since users do not have to keep checking and manually update AOL Desktop Gold. However, this feature does not always work smoothly and users have noticed that sometimes the software crashes and does not update. This article will give you a general idea about what you can do to fix the AOL Desktop Gold update error.
Check AOL System Requirements
Whenever you find that AOL Desktop Gold is not updating the first thing to do is to ensure your system has the basic requirements to run the software. You can go through the list below to check the requirements for AOL Gold:
- OS: Windows 7 or higher
- Free Space: Minimum 512 MB free hard disk space
- Fast and stable Internet connection
- Processor: 266 MHz computer processor
- Resolution: 1024 x 768 screen resolution
- RAM: At least 1 GB RAM
Steps to resolve AOL Desktop Gold update error
Solution 1: Scan your PC and check for malware
The primary reason for update errors on AOL Desktop Gold is because the system is infected with a virus or malware. You should perform a comprehensive antivirus scan to identify and eliminate any malicious software that could disrupt AOL Desktop Gold.
Solution 2: Upgrade your internet connection.
Even though this may seem quite obvious but most users tend to overlook the fact that AOL Desktop Gold need a fast and secure internet connection in order to complete the updates. You can contact your internet service provider to look into the possibility of upgrading your plan.
Solution 3: Clear cache and cookies
Although cookies are designed to help webpages load faster if you clutter your browser and computer memory with too many temporary and unnecessary files it will slow down your system. You should use a cleaning tool to regularly clear your PC of unwanted data.
Finally, if none of the solutions mentioned above help to resolve the update error then your best bet is to delete the program and restart your computer. When the computer is back on and when you are connected to the internet you can go ahead and AOL Desktop Gold download from the beginning. If you need any help reinstalling the software you can call AOL customer support and ask for additional assistance.